Quick Assist is a FREE Microsoft application that allows users to provide remote assistance by viewing another computer over the internet, making it easier to troubleshoot technical issues.

Quick Launch:

or Copy and paste this: ms-quick-assist:// to File Explorer

If you see the below screenshot pop-up on your browser then you have Quick Assist already installed.  Please click on Open Quick Assist.  If you do not see the pop-up, then you  will have to download and install Quick Assist.  Please proceed to the next section.

Download & Install – if you do not have Quick Assist:

  1. Please visit this Microsoft store download link
  2. Proceed to Download and Install the application