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Using Quick Assist
Quick Assist is a FREE Microsoft application that allows users to provide remote assistance by viewing another computer over the internet, making it easier to troubleshoot technical issues.Quick Launch: Launch Quick Assist from Browser or File Explorer. Copy and paste...
Moving GA-TaxPro software to a new computer / workstation / server
The simplest method for moving any GA-TaxPro software from one workstation to another is to begin by copying the entire S_TaxGAw folder from the “old” computer and then pasting it onto the “new” computer in the exact same location (drive+folder). If you paste onto...
Uploading a Sales Tax Return with your XML prepared by GA-TaxSales
Once you have completed your Sales Tax return with your GA-TaxPro software, you will generate an XML file to upload to the GTC site. Log into your GTC account. From the right side menu, click on “See more links….” On the next “I Want To” window, click the last item: ...
Resolving Common Download Issues with GA-TaxPro (Anti-virus, Windows SmartScreen, etc.)
At GA-TaxPro, we understand that our specialized tax preparation software may sometimes encounter download issues due to security measures implemented by web browsers, Windows Defender SmartScreen, or anti-virus programs. Rest assured that our software is safe and...
Inside or outside the Atlanta City limits?
To calculate the correct amounts of sales, use, and TSPLOST taxes for Fulton County, Dekalb County, and the City of Atlanta, you need to know whether the relevant addresses are inside or outside the Atlanta City Limits. Here are two tools to help you make this...
Font and Help Installation Utility
The GA DOR requires certain fonts be used for our forms to be certified. Network and server software installations please take note: If you install the GA-TaxPro software onto your server and have your workstations launching the software from a “shared” copy then,...
Changing the county for a Property tax return
If you have a client who has moved to another county but has most of the same assets, you can still use the features of GA-TaxProperty to expedite the preparation of their return for their new county by copying the return from their old county. Here are the steps:...
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